What it takes to be a top PM today | Robby Stein (Google Search)

Lenny's Podcast · · 19 min

Robby Stein, a PM at Google Search and former Instagram product lead, shares how to build products people love in the AI era, covering user research, iteration, and craft.

Watch the episode 19 min · YouTube

The gist

  1. Interview people about recent purchases in rich detail, asking about context and surroundings, to uncover what they actually need.
  2. Fix products by listing all user problems, ranking them by frequency and severity, then iterating through the top issues until you reach product-market fit.

What they recommend · 2 picks

Jobs to Be Done Strong yes Productivity

"I love the Jobs to Be Done framework, which I really do love. The thought is that we don't use products, we hire them to do things for us, and we have to know what those things ..."

"I love the book Clayton Christensen wrote, Competing Against Luck. I'm sure many of you have read it and probably read the Jobs to Be Done framework, which I really do love."

Also mentioned

1:17 Instagram Stories · "I spent some years at Instagram, where my team has built out Instagram Stories and shipped it originally,..."
1:32 Google Search · "Now at Google Search, where I am working through a brand new experience with the team to help think through..."

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