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Zendesk
Customer service software platform for support ticket management and customer communications
Endorsed by
Used by
These creators have mentioned using this product
Eugene Lopez
uses
"Salesforce, Zenesk are some of the main ones"
Also mentioned
(2)
Casual references without a clear endorsement
Greg Isenberg
mentioned
"you have companies like Zendesk, which is pretty big already doing this"
▶ 14:11
Alex Rampell
mentioned
"Like if I'm Zendesk, I'm using Zendesk and they came up with a very clever pricing model"
▶ 7:06
Criticisms
(2)
Matthew Belloni
criticizes
"Zendesk is customer support software they sell on the basis of seats and use it for delivering outcomes for customers the problem with Zendesk is that if I'm a customer of Zendesk I could reduce it..."
Jason Lemkin
criticizes
"If your traditional support software like Zendesk the old Zendesk is growing 0% like we are cutting humans."