Zendesk
Customer service software platform for support ticket management and customer communications
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"Thank god you run Lightfield and not Zendesk, right? It's like how many seats do you need — maybe zero."
More from a16z →"They were early in Zendesk and Loom later on here in the US."
More from Nico Wittenborn →"A lot of customer support agents will use Linear by escalating things out of Zendesk or Intercom, and that's their entire Linear surface usage."
More from Nan Yu →
"If it touches already software — so if it touches Gmail or Slack or Shopify, HubSpot, Zendesk, Stripe — agents need these tools so they can use it."
More from Greg Isenberg →+1 more mention from Greg
"You have companies like Zendesk, which is pretty big already doing this"
"They went to the support team and was like, 'Okay, you know, you're using Zendesk and all these other tools. What are the main problems?'"
More from Amjad Masad →"We do ServiceNow, Jira, Outlook, of course, can't forget Outlook, Salesforce, Zendesk are some of the main ones."
More from Eugene Lopez →"Like if I'm Zendesk, I'm using Zendesk and they came up with a very clever pricing model"
More from Alex Rampell →
"If your traditional support software like Zendesk the old Zendesk is growing 0% like we are cutting humans."
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