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Net Promoter Score

Technique

1 creator

Measuring customer love and word-of-mouth potential as a signal of product-market fit

"Customer love, which is like NPS score — NPS stands for Net Promoter Score. Basically you ask customers out of 10, how much would you promote it to your friends — and we got like crazy crazy customer love. It started word of mouth, people started talking ab..."

Lalit Keshre

Nexa Insights

Software

1 creator

Automating client satisfaction surveys with pre-built questions and analytics for advisory firms

"I'll give folks shout outs like Nexa Insights just built a whole piece of software to automate sending surveys out to your clients. I think it integrates with most of the financial planning software. They've built all the questions. You don't actually have ..."

Michael Kitces

About these recommendations

Products are related to this topic through catalog tags. Quotes describe the creator’s stated use; they are not necessarily recommendations for this topic.

Creator counts cover all uses and all dates. Each person counts once per product family. Paid promotions and passing mentions are excluded. Items are ordered by creator count, then name.

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