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Technique
Measuring customer love and word-of-mouth potential as a signal of product-market fit
"Customer love, which is like NPS score — NPS stands for Net Promoter Score. Basically you ask customers out of 10, how much would you promote it to your friends — and we got like crazy crazy customer love. It started word of mouth, people started talking ab..."
Software
"What Pylon allows us to do is looking at a really long Slack thread, it can help you generate a help article. The main thing with Pylon is that everything is kind of just like in one interface."
"We use a tool internally called Pylon for monitoring all our different external Slack channels."
Products are related to this topic through catalog tags. Quotes describe the creator’s stated use; they are not necessarily recommendations for this topic.
Creator counts cover all uses and all dates. Each person counts once per product family. Paid promotions and passing mentions are excluded. Items are ordered by creator count, then name.