Value-Based Pricing And Charging As Much As The Market Will Bear - Kitces & Carl Ep 202
Michael Kitces and Carl Richards debate whether financial advisors should charge what clients are willing to pay or cap fees at cost plus a fair margin, and whether charging more is ever unethical.
The gist
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Kitces frames the debate with an advisor who values their time at $300 an hour when a wealthy client offers to pay $500.
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Richards recalls saving a client about $54,000 in one year on a $12,000 fee, and says clients see such an event every three to four years.
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Kitces says many advisors negotiate against themselves, adding fee breakpoints or caps for big clients before the client ever objects.
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Richards treats the gap between what he could charge and what he does charge as goodwill that builds trust and long-term retention.
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Kitces suggests a barbell approach where high-paying clients fund free or low-cost work, while Richards praises advisors who stopped growing once they had enough.
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