SaaS is dead?
Greg Isenberg argues that classic per-seat SaaS is dead because AI makes building software easy, and lays out a new model: give the tool away free, then charge for AI agents and human services.
The gist
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Isenberg says the old SaaS model of engineers building a tool and charging per seat, like $9.99 or $29.99, no longer works.
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He argues AI models are now so capable that building the software itself is no longer the hard part.
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His proposed model gives the tool away free, with users paying in data and network effects that help build a moat.
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Money comes from upselling AI agents or human services, like paid meal plans or a weekly weight coach on a free calorie tracker.
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Isenberg expects SaaS for small businesses and individuals to trend toward free, while enterprises may still pay per seat for security.
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