Nan Yu

2 recommended products

Everything Nan personally uses, recommends, or has created — plus things they don't recommend — sourced from their own show and appearances on other podcasts.

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Where AI products go next: voice, agents, and self-driving software | Tara Sesha and Nan Yu (OpenAI)

Sep 29 · 3 recs

5 Rules for Building AI Agents That Work in Production | Nan Yu & Jacob Shumway

Aug 09 · 3 recs

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Zendesk mentions software

Mentioned in 1 episode

"A lot of customer support agents will use Linear by escalating things out of Zendesk or Intercom, and that's their entire Linear surface usage."

From: 5 Rules for Building AI Agents That Work in Production | Nan Yu & Jacob Shumway • ▶ 36:35 • Aug 9, 2026

Intercom mentions software

Mentioned in 1 episode

"Customer support agents will use Linear by escalating things out of Zendesk or Intercom. There are controls in the Intercom plugin for them to escalate and pick a template or describe the issue."

From: 5 Rules for Building AI Agents That Work in Production | Nan Yu & Jacob Shumway • ▶ 36:35 • Aug 9, 2026

2 recommended · 0 sponsored · 0 warned against · 0 episodes