Intercom
1 creator use or recommend it
A customer messaging platform that provides live chat, marketing automation, and customer support tools.
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What creators say
"We use Intercom for more like triggered workflows and onboarding and for marketing emails and support."
More from Joseph Lee →
"Intercom and the team is great. I'm a minute shareholder, Rory's a shareholder, but that's not true scale. Kudos to Intercom for building an AI-native reboot of their company to nine figures in revenue."
More from Jason Lemkin →+1 more mention from Jason
"I believe that these agents, you know, everyone from Brett Taylor to Owen at Intercom, everyone sees these agents merging and they're going to do s..."
"We put some money in Intercom recently. Intercom achieved that valuation; it could have happened for Intercom had they sold in 2018 or 2019 in the SaaS boom."
More from Rory O'Driscoll →+2 more mentions from Rory
"Salesforce just bought Intercom, where we were lucky enough to invest less than a year ago, and that's a very outcome-based product for customer su..."
"The boring one is obviously Intercom — we've talked about a lot and we were investors, so I won't go deep — but they succeeded and did it and I'm s..."
"What Intercom did is a great example — bring the founder back, revamp the whole business, create an AI native product, scale it, and then sell. Like it's almost like you're suiciding your existing business, which in private equity is really hard t..."
More from David George →
"I could add Intercom. And if I were to add the Intercom plugin or Gmail plugin or calendar plugin, all of the agents would also have that plugin."
More from Riley Brown →"Customer support agents will use Linear by escalating things out of Zendesk or Intercom. There are controls in the Intercom plugin for them to escalate and pick a template or describe the issue."
More from Nan Yu →
"Like an insights ingest product where you can hook up Intercom and Linear and all these GitHub signals and suck them in and basically build a product brain."
More from Claire Vo →+1 more mention from Claire
"The Intercom team has run a bunch of evals on their internal use of Claude Code to figure out where engineers are hitting pain points, where people..."
"Intercom was acquired. It's a portfolio company of Freestyle. It returned more than their entire fund. They had a really good story about implementing an AI native solution and getting traction on it. So they kind of revitalized the company."
More from Michael Kim →
"Such a wild ride to build Intercom, wind up raising a ton of money, build a great business, and then AI shows up and he gets to go back into wartime and he delivered a fantastic growth, fantastic new products, a fantastic outcome for everyone."
More from John Coogan →"Then you have tools like Calendly, Typeform, or Intercom. They're all big proven products, but you can rebuild a simple smaller version."
More from David Perell →"Owen coming back and figuring out Finn was amazing. I think it's a real advantage. They're very inspiring as well. And if you find a founder like that who's just gritty as hell and wants to become an AI native company after all these years, like I..."
More from Jenny Fielding →"Intercom yesterday talked about their new model that is better at customer support than the Frontier models"
More from Amjad Masad →Keep exploring
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