Local vs. Global Empathy Frame
A decision-making frame for letting people go. The leader accepts the local pain of a hard decision so the rest of the team gets the global benefit of a higher-performing culture.
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"And so the question is, do I want to have local or global empathy? Do I want to have empathy for the person or do I want to have empathy for the business?... And so I would encourage you to use that frame when you're having these hard conversation..."
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