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Jira Service Management
1 creator use or recommend it
▲ 1 active in the last 90 days
1 use
Last discussed Sep 28, 2026
Atlassian's IT service management and customer support platform, used for managing service requests, incidents, and customer feedback.
Recently discussed in
Roles aren't converging—they're expanding | Tamar Yehoshua (Atlassian CPO)
Tamar Yehoshua · Sep 28, 2026
What creators say
TY
Tamar Yehoshua
uses
Used for: Collecting and reviewing customer insight videos and feedback at scale
Praised: Handled 900+ pieces of feedback; triage quality exceeded expectations when co...
"We used Jira Service Management to take and review all of the videos from the customer insights. We got over 900 pieces of feedback. We used a Rovo agent to then triage and categorize them. And we were very happily surprised with the quality that ..."
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