Navigating Change Fatigue With And While Serving Clients - Kitces & Carl Ep 189
Michael Kitces and Carl Richards discuss change fatigue, how advisors can tolerate ambiguity, and practical ways to stay present for clients living through constant disruption.
The gist
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Change fatigue is the emotional drain of constant instability, and the antidote is learning to sit with uncertainty rather than forcing quick, simple answers.
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Kitces and Richards suggest asking more questions before offering solutions, since the problem a client describes often is not the real underlying issue.
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Breaking big decisions into the smallest possible steps, like separating the graduate school question from the housing question, makes overwhelming situations feel solvable.
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Personal recovery time, such as 8 to 12 hours outdoors weekly or digital sabbaths, is a prerequisite for advisors to stay emotionally available for clients.
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