Jesse Zhang

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Everything Jesse personally uses, recommends, or has created — plus things they don't recommend — sourced from their own show and appearances on other podcasts.

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Decagon’s Playbook for Building Enterprise AI Applications

Jul 31 · 2 recs

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Salesforce mentions software

Mentioned in 1 episode

"Historically that's just been true in our space — Salesforce very horizontal, Zendesk very horizontal. All these solutions are very horizontal because you just gain more from having that scale and having a very robust and deep product than you do from having very vertical-specific features."

From: Decagon’s Playbook for Building Enterprise AI Applications • ▶ 1:03:20 • Jul 31, 2026

Sierra mentions software

Mentioned in 1 episode

"Our most recent customer actually turned off Sierra to come to Decagon. The reasoning when we asked them was that when they worked with Sierra it was mostly FDEs and it just felt like a black box where you had to go through the FDEs for everything — to build new journeys or even get a deeper understanding of what was happening in the conversations."

From: Decagon’s Playbook for Building Enterprise AI Applications • ▶ 38:37 • Jul 31, 2026

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