Aaron Cannon

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"The best kind of always-on understanding of people we have is like an NPS program. And all that's happening is you're asking somebody a forced choice of 10 numbers and pick one. It's the most manual and also extremely low value data."

How AI Agents Are Transforming This $140 Billion Industry

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Net Promoter Score Warns against "The best kind of always-on understanding of people we have is like an NPS program. And all that's happening is you're asking somebody a forced choice of 10 numbers and pick one. It's the most manual and also extremely low value data." 1 recommend it
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