Total Office
Software
Outsourced back-office work, about 60 hours per month: mostly Schwab paperwork, plus cash transfers and trades while the advisors are on vacation, and compliance tasks such as monthly trade blotters and quarterly invoices
"It's been the same throughout the four years we've been utilizing a VA, and we use Total Office, out of Akron, Ohio... They are specific to RIAs... They've had turnover on their side, but we've never had a break in service. We didn't have to retrain that in..."