Never Split the Difference
1 creator use or recommend it
▲ 1 active in the last 90 days
A book on negotiation by former FBI hostage negotiator Chris Voss, centered on tactical empathy and asking questions.
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"There's two superpowers that I've discovered in this career... the first one, I read the book Never Split the Difference. Have you ever read that book? ... This whole book is his playbook for how he would get the bad guys to release the hostages....."
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