Microsoft Office

"Microsoft built this concept of a knowledge worker because they wanted to sell more office software. People went and did tutorials on how to use Excel, how to use Word, how to use all these email tools, and then that became the upskilling you need..."

"Microsoft Office may have made you 30% more efficient. The internet may have made you 50% more efficient but none of these things made you 10 times."

"It's like comparing Microsoft Office with Monday. It's not the same thing. There's tools that people use individually, which is great, personal productivity tools, building agents, but then there's the actual work."