Inside Figma's $1B ARR Machine | Shaunt Voskanian
Figma's CRO Shaunt Voskanian explains how the company built a $1B ARR sales operation on top of a product-led growth model by shifting from traditional structures to expansion-focused selling.
The gist
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Figma removed SDR roles and made account executives fully own pipeline generation, which creates clearer accountability and removes overlap between roles.
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Teams are split into distinct motions like self-serve, SMB, mid-market, and enterprise early on, so reps focus on one job instead of many.
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Voskanian sets quotas based on how hard the work is and what talent it requires, not by working backward from a revenue target.
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When hiring, Figma favors candidates with complex, multi-stakeholder deal experience over industry knowledge, betting they can learn the vertical faster.
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