Al Chen
FollowEverything Al personally uses, recommends, or has created — plus things they don't recommend — sourced from their own show and appearances on other podcasts.
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"Even using Claude Code or ChatGPT or whatever and trying to take all these different help docs."
"We do a lot of our customer support through Slack. We have external channels with our customers."
"I can now use Claude Code to ask our entire codebase questions that are not answerable by our public documentation."
"I can actually pull all of these repos into my VS Code and I can now use Claude Code to ask our entire codebase questions."
"It looks at our confluence because we have a whole bunch of confluence pages about how to deploy into Kubernetes using our different images."
"This is all like backend images that customers have to deploy onto their Kubernetes cluster."
"We use a tool internally called Pylon for monitoring all our different external Slack channels."
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All episodes →"Going to Stack Overflow and then you copy and paste the code it doesn't work perfectly of course."
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Clear filters"Throw it into confluence, throw it into notion, throw it into Slack, wherever."
"Going to Stack Overflow and then you copy and paste the code it doesn't work perfectly of course."